Verizon Connect
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Verizon Connect Overview
Verizon Connect has 1.7 star rating based on 9 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Price.
Cons: No customer service, No follow up by management, Product did not work as advertised.Recent recommendations regarding this business are as follows: "Ask even more questions and hope you deal with someone with a moral compass", "Customer service is horrible!", "If you are looking for a partner to help your vehicle tracking grow, I would find another company", "Do not buy this product", "Do your homework before using these guys".
Verizon Connect has 1.7 star rating based on 9 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Price.
Cons: No customer service, No follow up by management, Product did not work as advertised.Recent recommendations regarding this business are as follows: "Ask even more questions and hope you deal with someone with a moral compass", "Customer service is horrible!", "If you are looking for a partner to help your vehicle tracking grow, I would find another company", "Do not buy this product", "Do your homework before using these guys".
Consumers are not pleased with Customer service and Billing Practices. The price level of this organization is high according to consumer reviews.
Media from reviews
Dayton, Ohio
Lied to and mislead a then ignored
User's recommendation: Ask even more questions and hope you deal with someone with a moral compass
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Harrassment
I spent about another 45 minutes on the phone and found out that nothing had been done or started to cancel our contract with Verizon Connect even though I received an email on Jan 27, 2023 that they were going to cancel the contract. Still have not received any instructions on where to return the trackers.
- Price
- Product did not work as advertised
- Terrible customer service
Preferred solution: I would like to be stopped by called to make a payment
User's recommendation: Do not buy this product
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No follow up by Cust service or accounting
- No follow up by management
- No customer service
Preferred solution: Full refund
User's recommendation: Customer service is horrible!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I need to speak to someone regarding my account and continuing with Verizon
Preferred solution: Help getting new equipment and billing issues resolved
User's recommendation: If you are looking for a partner to help your vehicle tracking grow, I would find another company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Can't get anyone on the phone for support with incorrect orders
Preferred solution: An answer to my questions
Wrightsville, Pennsylvania
No response from anyone when you need them
User's recommendation: Do your homework before using these guys
Meridian, Mississippi
Collections issue for service not used and equipment returned
User's recommendation: Pay attention Read the fine print and set your own terms
Do you still have the address you shipped equipment to? I've called, emailed, sent messages on our portal. I get the run around on the phone, transferred to multiple people and no one can give me an address and no one replies to emails or messages on portal.
Marrero, Louisiana
There hasn't been internet service in my area (70444) in over a month and all I get are robot calls and reps that don't listen. We have NO internet or hotspot. None!!!
User's recommendation: Screw Verizon. They don't listen to complaints.
Jefferson City, Missouri
I have been using the same payment method for years and was told today that there was a communication error with my bank. I called my bank and they said everything was fine on their end and when I cal
User's recommendation: Lmao
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wateringen, South Holland
They make false contracts
Preferred solution: Stop the contract
User's recommendation: Never make contract with this company
Evansville, Indiana
Installation
User's recommendation: Research who your 3rd party installer will be.
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Do you have an address to ship equipment back to? I know this isn't related to your review but I was hoping maybe you had an address you could share. They won't give it to me.